Refund Policy

This page explains eligibility criteria and processing workflow for refund requests submitted through official support channels.

Eligibility conditions

Requests are reviewed according to order information, timing, and item condition. Submitting false or incomplete information may delay review.

Processing purposes

Personal data is used solely to verify purchase records, assess eligibility, process decisions, and satisfy legal accounting requirements.

User rights

You may request access, correction, or deletion of personal data where permitted by law while refund procedures are in progress.

Retention and security

Refund records are retained for legal and financial compliance periods and protected with organizational and technical safeguards.